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FAQ

Frequently asked questions

What type of Miners are supported by Steiger Software?

The Steiger Software supports a variety of the most frequently used miner types. We constantly extend the list with new models, too.

Using a miner type we don’t support yet? Don’t hesitate to contact our support!

What payment methods are accepted?

Currently we are supporting PayPal. Visa / Mastercard and Crypto payment will be available soon.

What happens if i am not able to pay my bill?

If you are not able to pay your open invoice your miners will lose their premium status. Your miners however will not stop working and you will not lose your income. If invoices are not payed for more then 90 days, your hashing power will devolve into the property of Aliviar GmbH until you pay the open amount.

What are the conditions of cancellation?

Steiger has a 30-day cancellation period. You can cancel the subscription at your account area at any time.

Do I have to use Eisen for my setup process?

Eisen is not a mandatory tool to use the Steiger Software Suite. We do however recommend using it since time and cost savings are substantial using Eisen for your setup. If you do not want to use it you can download our daemon in the download area.

Is labeling required?

Labeling your units is not required. Based on our own experience as a mining company we  still strongly recommend it if you plan to grow your business.

What labeling printers are supported?

Currently we support the following labeling printers:

  • Brother P-Touch P-750 W
  • Brother P-touch CUBE Plus
  • more coming soon!

Do You Have Any Question?